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Frequently Asked Questions

Welcome

FIRSTLY AND MOST IMPORTANTLY THESE SHOWS ARE ONLINE ONLY - THERE ARE NO LIVE SHOW TICKETS

Please be aware that:-
Shows on Stream Theatre Now are online streamed events only. You only need one viewing pass per household.

You can watch our streamed productions as many times as you like within your ticket's 24 hour viewing period.

Please ensure that the email address used for purchase remains current until the event as this is the address your viewing code will be sent to just prior to the event becoming active.

If you have not received a viewing code by 9am on the day you booked to view please contact us - boxoffice@streamtheatrenow.com (please check SPAM folders first though!)

Access passes to our shows run from 10am - 10pm GMT.

Access passcodes and the viewing link will be distributed the day prior to your viewing pass becoming activated. They are not transferable and can be used only by the purchaser. You can buy a pass on the day of the performance but your pass will expire at 10am GMT the following day. Passes are strictly Non-Refundable.

Ticketing for this event is processed by Ticketsource. You will be viewing our shows via VIMEO.